Weddings in July 2020
On Friday 8th May, Mark Drakeford (First Minister) for Wales indicated that there would be little change in the lockdown rules for Wales. Garden Centres would open on Monday 11th May and people were allowed out more than once to exercise. He made it quite clear that the Welsh Government's message remained to “stay at home” On Sunday 10th May, echoing the Garden Centre opening and more exercise relaxation, Boris Johnson indicated to “stay alert” and that “you can travel by car” to exercise. This gave little indication as to the opening business within the Hospitality Industry bar come July, with some degree of social distancing measures “some hospitality” business may open.
We believe that it means in July, Craig Y Nos Castle will be unable to open sufficiently to undertake Weddings or Events, as certainly we are lead to believe that “pubs and bars” will not be able to open. This means that all July 2020 weddings will need to postpone their weddings and naturally, apologise for the inconvenience for you having to do so. We are still offering a free postponement scheme in that you can transfer your existing wedding package to a new date up to 31st March 2022 with no postponement fee and no increase in rates, when keeping to the terms of the existing package booked. You will be contacted by our Wedding Manager shortly requesting that you pencil a new date and then check with the Registry Office and other suppliers (particularly DJ, Photographer, Cake Maker and Wedding Cars) to check availability and then confirm that date to us.
Whilst we are unaware as to when any restrictions are to be lifted, we advise any August 2020 weddings to pencil in an alternative date also (but leaving the August date in place) so that should restrictions be lifted you can marry at the Castle on the original August date.
I can appreciate that this is an upheaval and will cause inconvenience but by working through this together, we can move forward and make your new wedding day every success.
Accommodation & Non Wedding Events up to July 2020
As far as we are aware as we are unable to serve food or drink any accommodation bookings or non wedding events will also need to be cancelled. However, as this advice is continually updated we advise to check this webpage for any updates.
Michael Ludwig – Business Manager 11/05/20
For Castle Accommodation and Non- Wedding events booked in April, May or June 2020
"Due to the uncertainty of being open in time for your booking(s) (and following the 16th April lockdown restrictions and food service in Hotels/Restaurants not being lifted) and with all of our events and accommodation up to end of June postponing, it would be advisable that you postpone your booking until a later date. We believe that the Castle should be upon and running fully in July. Accommodation bookings would not normally have paid and therefore no monies will be debited from your account or charged however, in the case of an event, where possible these can be postpone to an alternative date Events that require cancelling in full can be, however refunds cannot be immediately processed as staff do not have access to the Castle to undertake any admin work (until such time lockdown) is removed and are therefore working from home”
For Weddings and Wedding Accommodation booked in April, May or June 2020
"Due to the uncertainty of being open in time for your Wedding (and following the 16th April lockdown restrictions and food service in Hotels/Restaurants being lifted) and with most of our Weddings up to June 30th already having postponed, we sadly have no option but “due to circumstances beyond our control” advise that you postpone your booking until a later date. We believe that the Castle should be upon and running fully in July. Your Wedding Payments already made, will be held on account and transferred to your new Wedding date and there is no charge for this postponement of which the new date can be up until 31st March 2022. Wedding Accommodation bookings will be transferred automatically and we will contact all those booked in on your original date advising them of the change should you wish. Naturally we can understand your concerns and are here to help you through the process”
For Craig Y Nos Farmhouse bookings in April, May or June 2020
"Due to the uncertainty of being open in time for your booking(s) (and with the 16th April lockdown restrictions remaining in place, it would be advisable that you postpone your booking until a later date after 1st July at the earliest “if you have an existing booking that is during the lockdown period – currently until 7th May, you will not be able to stay at the Farmhouse and can arrange to postpone your existing booking, by emailing firstname.lastname@example.org to check for more details – but do check with us regularly if your stay is after 7th May as depending on regulations in force your booking may be able to go ahead – so you can keep your booking and also pencil in an alternate date, if your stay is not permitted to go ahead” Deposits already paid can be transfered to your new dates.
We are UNABLE to take any new bookings until at least 1st July
AS OF 240320 FOLLOWING LAST NIGHTS MINISTERIAL ANNOUNCEMENT - CRAIG Y NOS CASTLE HAS TAKE THE DECISION TO CLOSE ITS DOORS UNTIL AT LEAST 26th APRIL.
WE ARE UNABLE TO ANSWER OUR PHONES HOWEVER
Have you ever been in the postion where you dont know what to say or how to say it, usually i am never stuck for words. I am very direct and blunt and sadly I have been there, done it and seen it. I can also supress my emotions.
Sadly that was until last night. I had to make both a financial decision, a moral decision and also follow the guidelines of the law. The statement made by Boris Johnson yesterday, did not mean Hotels had to close, however further clarification meant that food could not be served, unless as either takeaways or as room service something which of course is no use when doing a wedding.
At 21.51, i had the uneviable task calling 2 brides to be to explain that their weddings (within the next 7 days) were unable t go ahead as planned
At around 01.00 i had to then message all our staff to explain what we were doing, and what we could do following on from financial announcements having been made by the Govt/HMRC.
To say that i am upset both about letting wedding couples and staff is an understatement - but sadly i have to make this announcement (which i have left for most of the morning, so our tireless wedding team can contact as many brides, with upcoming and imminent weddings who have yet to postpone, to advise them personally - for which i am extremely grateful)
""It is with regret that due to the ongoing coronavirus situation that Boris Johnson on Friday 20/03/2020 advised that Pubs Clubs Restaurants Cafes and Bars are to close at midnight on 20/03/2020. Whilst there was no immediate indication that this also included hotels, clearly Mr. Johnson indicated that Food was only to be served on a take-away basis. Therefore as a venue we have taken the decision that with immediate effect and until further notice we are unable to service any weddings, events or accommodation. Please read our Coronavirus Page (below) for full details of our postponement policy and procedure. Wedding Guests and Clients who have not yet postponed their wedding will be contacted within the next 72 hours to discuss transfers of dates""
""Now that pubs clubs and restaurants are closed, a wedding venue that has a restaurant or bar cannot operate by law, though 'venues' are not included in the reference to 'Pubs Clubs and Restaurants etc'! The intention of the PM is clear even though the strict legal interpretation re 'venues' remains ambiguous. It has taken an hour or so to get our heads around all this and to check with other hotels what they are doing too""
Whilst as a workplace we currently remain open our wedding team are working hard to contact all affected couples and i ask that you bear with us at this time, so we can reschedule dates and work with suppliers.
""We will re-open as soon as the Government allows us to trade again but this does not look likely for a few months. We remain hopeful about July and August 2020 onwards and will forward plan for re-opening then - with some great deals to look out for then - but this depends entirely on us all working together NOW as a society to prevent the spread of Coronavirus""
Anyone with an accommodation only booking in the Castle, will be contacted shorlty by our Reception Team, who are working hard to advise our customers and their room(s) will be cancelled directly.
I sincerely apologize to anyone affected and our wedding team will be in touch direct very soon.
Business Systems and Procedures Manager